it is actually pitiful to obtain to report that my a number of e-mail to Shopper Relations have not been answered as of to this point October 29, a complete insufficient one of the most elementary courtesy towards an eighty four a long time outdated To start with-Course passenger and Repeated Flier….
If I am able to try this, why can’t do this? In this article’s a recommendation. For the reason that brokers cannot see USAIR, Why don't you give them usage of the web so they can see available USAIR flights? There were quite a few USAIR flights that will have cared for at the least fifty percent of your people who necessary to flights.
Consumers may American Airlines customer service with the email detailed right here: . We received an automatic response within just a few minutes, nevertheless the correspondence didn't deal with our issue.
The crew members were being the most non caring I've at any time been over a flight with. It jogged my memory off my days from the lodge enterprise when we had union and non union teams. I won't ever fly American again I I should go west I'll generate.
I've to admit which i was selfishly pleased to have the ability to book my flight ahead of all your other shoppers and which the agent was equipped to remove the costs.
I want to make this report to you. I had been amazed which i was unable to produce a report by mobile phone. Sallianne Dale
On April fifteenth, 2013 I obtained a check in the mail from you and was really unhappy After i opened the envelope to see the check penned out was close to 1/4th the quantity I had initially submitted for reimbursement.
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I am seventy seven 12 months previous I plan this amazing trip with my daughter to indicate her our heritage in Chile, we paid Pretty much $3000.00, we flew to South The usa Chile on twelve/27-01/06/2016, then the nightmare started off the fly from Miami to Santiago scl , we seat from the runway for two several hours as a result of baggage delayed, the pilot stated it absolutely was problem with not plenty of personnel to load the airplane AA957 with luggage. then our seats challenge: seat 41A , my daughter Tv set was damaged, my seat 41B my arms were being damaged, wouldn’t transfer up, so and Once i have to go to the toilet I couldn’t rise up, because I've Diabetic issues I should head to the toilet that is definitely why I took the top seat After i attempted to climbing over the arm I Reduce my leg and was bleeding. I talk to the flight attendant for help, she was no help whatsoever. my daughter tried to help me by climbing above me considering that we couldn’t get any help. she slip and fell on both of those arms looking to climb more than me and bruised the inside of her legs truly undesirable. Now we have pics of her leg and my leg look like elephant ft, allow me to tell you it damage so lousy I cried with the agony, The full two weeks in Chile I had to buy sneaker a person dimensions greater considering that my toes were being so swollen and my daughter couldn’t dress in her bathing accommodate due to the fact the inside of her leg were being all bruised up.
In April 2014 I had been given a voucher for helping by having an sick client on amongst yur flights. Sad to say because of some unforeseen conditions I haven't been in a position to use the voucher.
Pretty disappointed which has a.A. purchaser relations. My wife went to Italy to the memorial of her mom and whilst she was there she got bronchitis with ear infection, subsequently the physician recommended her never to fly prior to 1 week to crystal clear the infection.
I know that it may be some time ahead of USAIR and American program will likely be synched. But, there isn't any cause of your brokers to generally be so disconnected.
Locate difficulties speaking to AA reservation by cellular phone, its often chaotic and impossible to talk to the reservation staff members, at the time contacted. Would like to communicate by e-mail, remember to give me an email tackle of Ecuador Reservation Division. Several thanks.
I just wished to claim that my experience using this flight and American Airlines staff members was the worst I have ever experienced with an airline. The excursion to LAX from TPA was Alright apart from flight attendants don’t smile or act like they like their Positions any more. The return flight was a nightmare. It began when we obtained an email the early morning of our flight stating that we required to change our seats which were Beforehand chosen. We did just that & checked in on the net. Once we obtained check here into the airport our boarding passes however experienced the aged seats which we had to alter in the luggage sign in counter (all over again workers weren't welcoming in any respect).